Our management team may be small—just four dedicated members—but they are the backbone of our entire VTC. They oversee everything related to the community: from incoming emails to publishing news posts on TMP, and everything in between.

Every now and then, we receive some truly entertaining emails. Sometimes a real company reaches out to ask whether we can export several freight shipments for them. That’s when we have to politely explain that we’re a virtual transport company, and that everything we do takes place inside a trucking simulation game.

We also often get messages about purchasing truck accessories. That one gave us a good laugh. As a result, our management team now proudly drives around with the most impressive beacons mounted on top of our cars.

And then there are the emails from people interested in joining our VTC. These are always welcome, and we make sure to respond with the information they need. Alongside these come the usual bits of spam, which we handle just as diligently.

A VTC With Real-World Responsibilities

Even though we operate in a virtual environment, our VTC does have a real-world presence—registered as a non-profit organization. This means our management is also responsible for proper bookkeeping. Where does the money go? How is it used? Everything must be recorded accurately. No funds can disappear, and transparency is key.

Being a non-profit also means regular meetings. And yes, coordinating these can be a challenge because everyone has their own real-life commitments. But we always make it work.

Supporting Our Members

Managing a VTC isn’t only about tasks and organization—it’s about people. We take responsibility for the atmosphere within our community. Our HR team plays a crucial role here, keeping an eye out for potential issues. If concerns arise, they open a case file to document everything.

When a member may need to be removed from the VTC, the process is always handled with care. HR speaks with the individual first and prepares a detailed case file. The management team then reviews it thoroughly and votes on the outcome. Options range from “case dismissed” to removal—with or without the possibility of returning in the future.

Fortunately, the toughest decisions are rare. Most importantly, no one is ever removed by a single person acting alone. We believe strongly in checks, balance, and fairness.

Because at the end of the day, we’re not just managers—we’re fellow members of Global Cargo. We share the same passion for truck simulation games and work hard to make our VTC a welcoming community for everyone.