Steam API issues

Steam API is currently reporting outdated information to our servers, therefore some users can't register in TruckersMP. There is nothing we can do since it is not a problem on our side. If you experience that, please try again later. Sorry for the inconvenience.

By agreeing to these rules, you also agree to our Terms of Service and our Privacy policy

Content


Latest Changes

  • 2019/11/09 - Updated rule §1.2, §2.1, §2.8. Added rule §2.9. Updated section 5 header. Removed §5.1 (guides), updated the numbers of remaining rules in section 5.
  • 2019/10/21 - Updated rule §2.8, §3.3, §3.6
  • 2019/10/02 - Added "2.4.1 Patreon" to privacy policy
  • 2019/09/22 - Updated rule §3.4, §3.5
  • 2019/09/11 - Updated rule §1.4, §2.8, §3.5, §3.6, §3.7
  • 2019/08/14 - Updated rule §1.4 and § 3.5
  • 2019/07/23 - Added rule §4.9, updated rule §4.6
  • 2019/07/02 - Major update, many rules edited and save editing rules completely reworked.
  • 2019/06/02 - Updated rule §2.9 and §5.4
  • 2019/04/13 - Updated rule §1.4, §3.2, §5.4 and added traffic laws text under Section §2
  • 2019/03/23 - Added rule §1.9 and reworked §3.1, §3.2, §3.3, §3.5
  • 2019/03/03 - Added rule §1.9, Reverted
  • 2019/01/20 - Updated rule §1.5
  • 2018/12/30 - Updated rule §5.2
  • 2018/12/18 - Updated rules §2.2, §2.4, §2.5, §3.3, §5.2, §5.4 and removed rule §2.7 "Car with trailer"
  • 2018/12/10 - Updated rules §3.2, §4.3 and §4.4
  • 2018/11/16 - Updated rule §3.4
  • 2018/10/17 - Removed the rule about translated replies, previously §4.9.
  • 2018/10/12 - Updated rule §2.1, §2.5, §5.2 and removed the rule about using beacons in busy areas.
  • 2018/09/21 - Updated rule §1.4, §1.5, §2.5, §3.2, §3.3, §3.4, §3.5 and removed the rule about local only mods.
  • 2018/09/08 - Updated rule §1.3, §1.5, §1.7, §1.8, §5.8 and removed rule §4.10.
  • 2018/06/29 - Updated rule §2.1 and §3.1.
  • 2018/06/07 - Included brand guidelines in rule §5.5.
  • 2018/04/02 - Major overhaul, many rules are rewritten and a section about save editing has been added.
  • 2017/12/18 - Changed rule §4.2 regarding Ping kicks to include all types of system kicks - §4.2 Server Auto Kicks.

§1 - Service-wide rules

§1.1 - Account

You are responsible for your own account. When rules are being broken, we will punish the account that broke them, no matter who was playing at that time.

§1.2 - Ban Evading

Creating or using another account to get around a temporary or permanent ban. If the evidence points that you have ban evaded, staff reserve the right to ban you again without notification. Evidence for ban evading cannot be disclosed due to it containing confidential server-side information.

§1.3 - Spamming or Abuse

Using any of the report or communication systems provided on TruckersMP services inappropriately. This can include but is not limited to spamming them, reporting users multiple times with the same evidence and misusing the system for its intended purposes. Spamming forum/social posts or chat boxes with little to no content and/or useless content that adds nothing to a conversation is also classified as abuse. This can include but is not limited to the in-game chat, CB radio, horn spamming, our forum, support tickets, feedback tickets, appeals and reports.

§1.4 - Reporting users

  • The evidence you provide cannot be older than 1 month. Reporting users with evidence older than 1 month will lead to a ban from the reporting system.
  • Spamming our report system with useless reports, reports using continuous freecam (Cam 0) to record or anything similar will lead to a ban from the report system.
  • The evidence you provide us must be available for the length of the ban applied, plus one month.
  • You can not report players with evidence that has not been recorded in-game by yourself.
  • It is mandatory to fill in all required fields accurately when creating a report.
  • Any evidence you provide must not be cropped, retouched or blurred in any way. Videos can only be cropped time-wise.
  • Blocking, Ramming and Incorrect Way reports must have video evidence. Screenshots do not usually show the full story or the extent of the issue.
  • Insulting in the text chat must be reported with the full chat open.
  • Asking for a staff's priority with handling a report is not permitted.
  • If a web-report has been declined, it's not permitted to create it again. The complaint must be addressed to the Game Moderation Management through the feedback system.
  • Reporting staff must be done through the feedback system.
  • For some basic guidelines on reporting, please look at this forum post here.

§1.5 - Inappropriate use of language, communication and impersonation of any kind

Using insults of any sort to put another user down. This can include but is not limited to racism, discrimination, discussing/expressing (extreme) political views, illegal or inappropriate situations.

  • Light insults in chat such as "idiot" and "noob" are normally not punished, however, if abused they will be.
  • Profanity without any insult is punishable. Bans or kicks are issued at our staff's discretion.
  • Behaviour that is considered to be threatening towards any user of our service is not allowed.

Impersonating other users, staff members, political figures, law enforcement, leaders and authorities of any kind or acting like someone who is more superior. This can be through the way you drive, use the voice chat, your avatar, your license/interior plates, username and/or your in-game tag. Avatars, usernames and in-game tags need to be appropriate and cannot contain offensive content in any way and are not exempted from light insults. Your name must consist of only alphanumeric characters or else it will be changed by staff without notification.
Linking or providing access to unsafe websites or content.

  • Any reference related to drugs, other illegal substances, pornographic or sexual content or otherwise illicit matters. This applies to any links posted, avatars, signatures, in-game tags, images uploaded or content written.

Sharing personal details, including links to social media accounts about other users is not allowed.
Depending on the situation, this can also apply to other services that we use to aid us within TruckersMP.

§1.6 - Law and piracy

  • No violation of international laws or national laws that can apply to TruckersMP is allowed.
  • You are not allowed to share, upload or otherwise enable software piracy using any of our platforms.

§1.7 - Backseat moderation

It is the role of our moderation staff to seek out and identify offences on our platforms while they are managing the TruckersMP community. Do not take matters into your own hands. If you see something that breaks the rules, please report the post, topic or user on the appropriate system.

§1.8 - Incitement

You are not allowed to use our platforms to provide content that encourages, assists or otherwise allows other members to break TruckersMP's rules.

§1.9 - Ambiguity

If, for any reason, there are ambiguous terms in the rules, or terms which could be "open to interpretation", punishments may be issued as interpreted and agreed upon by TruckersMP Management. Any ambiguity falls on the side of TruckersMP, and not individual players. If an ambiguity is reported to us, we will work to remove the ambiguity. Loopholes are treated in the same way, exploiting loopholes will be punished for in the same way as the rule you are exploiting - you should report loopholes, not exploit them.


§2 - Game only rules

Rules marked with an Asterisk (*) do not apply on Arcade servers with 'Arc' or 'Arcade' in their title. Traffic laws and road signage must be obeyed. This means European road laws and signage must be followed in ETS2 and American road laws and signage must be followed in ATS. Failure to adhere to the respective road laws and signage could result in a punishment. Traffic lights and stop signs can be ignored if no other users are in the immediate area. Also, overtaking can be done if no other users were put in any risk. Speeding, while allowed, is not recommended. Speeding can lead to accidents and therefore factor in a punishment decision.

§2.1 - Hacking/Bug/Feature abusing - PERMANENT BAN

Using any kind of tool to change gameplay, including but not limited to using the in-game console, trainers or cheat engine in order to bypass the speed limiter, to jump hack, no collision hack or anything similar. Misusing features such as ghost mode to cause damage to others while connecting to the servers.

§2.2 - Ramming*

Causing a collision with another player intentionally or due to negligence. Attempting to cause a collision by steering towards their vehicle.

§2.3 - Blocking*

Restricting a user's travel path, blocking entrances to highways or other entry points or anything similar.

§2.4 - Incorrect Way / Inappropriate Overtaking*

Driving the incorrect way down a road. Overtaking or undertaking another player in an area of extremely low FPS and/or in areas with large amounts of traffic, overtaking resulting in an accident or anything similar. This also includes overtaking on any one-lane in each direction road where there is excessive traffic such as a traffic jam. Areas with a large amount of traffic are considered to be 25+ players.

§2.5 - Reckless Driving*

Driving in such a way that is considered unsafe and that puts other players in danger, driving backwards, ignoring traffic lights and road signage, speeding, racing other users (except for the Arizona race track), ignoring other players and rules. Being outside of the map boundaries, this includes spots inaccessible by normal driving. Attempting to use desync lag or quick saves in order to cause damage to another user's vehicle is forbidden. Using the ghost mode feature to go around traffic jams. Even if you have the right-of-way you must make reasonable efforts to avoid all collisions. Even if someone else is in the wrong, you must take actions to avoid a collision.

§2.6 - Inappropriate Convoy Management / Car Abuse

Convoy pilots are not permitted to slow down, block or control traffic, acting as a moderator and otherwise abusing the pilot scheme paint job. You are not permitted to take a convoy into highly populated area intentionally. This can include (but is not limited to) Calais, Duisburg, Calais-Duisburg road or surrounding areas.

§2.7 - Event Servers

All rules apply to any event server unless approved temporary rules override for a certain event.

Event server requirements can be found here.

Temporary rules for events can be found here.

§2.8 - How bans are issued

  • The first 3 bans issued are at Game Moderator discretion.
  • The 4th ban is 1 month.
  • The 5th ban is 3 months.
  • The 6th ban is permanent with no chance of unban.

Any bans older than 12 months at the time of the new ban being issued are ignored, this 12 month period is the ban cooling-off period. Ban extensions are based on the active (less than 12 months old) bans at the time of expiration and will not be altered if a ban goes over the 12 month period while the ban is active. If you have at least two history bans of the same length in your ban history, Game Moderators will extend your ban to the next ban history length, regardless of how many bans you have had in the last year. Bans that are extended due to it being your 4th, 5th or 6th ban cannot be removed, they are strictly 1 month, 3 months and permanent.

§2.9 - Bans issued by the Game Management

If the Game Management thinks that a user joins TruckersMP with the sole purpose to violate the rules, "§2.8 - How bans are issued" can be bypassed and the ban length will be at the Game Management's discretion. Further punishments can be given following attempts to evade bans by creating new accounts as well as attempts to copyright claim the ban evidence or anything similar. In accordance to our Terms of Service staff is allowed to re-use evidence sent in our reports. In specific cases, the Game Management reserves the right to keep ban evidence private upon review of the banned player.


§3 - Save editing rules

§3.1 - Mixing vehicle parts

It is not permitted to mix parts between truck, trailers and cars. Any truck parts can be used on any truck, any trailer parts can be used on any trailer - but you are not permitted to use any truck parts on trailers or viceversa.

§3.2 - Interior and exterior items

It is not permitted to use items intended for the exterior of a truck on the interior, or items intended for the interior on the exterior.

§3.3 - Floating and clipping parts*

It is not permitted to use parts which float from the truck or trailer, such as floating cargo models (even if only one object in the model is floating). It is not permitted to use any parts which cause models to clip through each other, such as a cargo model which clips through the truck cab - minor clipping such as between the parts of a hybrid truck are permitted. Using duplicate parts to link a floating bumper to a truck is not permitted.

§3.4 - Trailer combinations*

It is only permitted to use a trailer combination which is default within each game. The exact trailers and cargoes used do not matter in this rule and can be mixed freely. The maximum length of any trailer combination must not exceed the length of the longest default combination ("HCT" for ETS2 and "Turnpike Double" for ATS, see images below) - using a longer trailer on any combination is permitted if it is within this length.

Allowed combinations for ETS2 (styles and sizes will vary)

Allowed trailer combinations for ETS2

Allowed combinations for ATS (styles and sizes will vary)

Allowed trailer combinations for ATS

§3.5 - Affecting other players

If a mod you are using is found to be affecting other players, you can be banned and required to remove the mod. This includes mods which cause you to lose control of your vehicle and/or trailer(s) and cause a collision. You are permitted to have a total of 10 duplicate parts or lights on your truck/trailer - this is counted per vehicle and not per slot. A high amount of duplicate horns to make your truck louder is also not allowed under this rule. Tinted lights made via duplicates parts are not allowed. Cargo mass must be 0 or above, negative cargo mass is not allowed.

§3.6 - Beacons and horns

Beacon lights are only permitted on default positions - on the roof of trucks or on the dedicated slot on the rear of trailers which support it (not the bumper slots). High amounts of blinking lights can also cause issues and as such can come under this rule. Horns are only permitted to be placed on default positions.

§3.7 - Heavy Cargo DLC trailers

Trailers from the Heavy Cargo DLC on either game must only be in their default combinations. Cargo swaps with other trailers are permitted, but these trailers must not be used in double/triple trailer combinations other than default. The ATS "Forest Machinery" DLC is included within this. The cargo models are permitted to be used on any combination if it complies with Rule §3.3 and §3.4, however the trailers themselves are not allowed in any modified combination.

§3.8 - ATS "Saddle-mounted trucks"

The "saddle-mounted truck" trailers in ATS must only be in the default combination, these trailers must not be used in double/triple trailer combinations other than default.

§3.9 - Disclaimer

Make sure that all mods you are using comply with these rules. You are responsible for all the modifications you decide to apply. If your modifications go against these rules you might face a punishment. If you are unsure whether your mod is allowed or not, ask staff members before going in-game. If a mod you use (regardless of origin) is found to be a cause of you losing control of your vehicle and collide with another player, you are liable to be banned for reckless driving.


§4 - Forum only rules

The forums follow a different warning and punishment system which can be found here.

§4.1 - No off-topic posting

You may not post replies not relevant to the topic or previous posts on the topic.

§4.2 - No bumping threads more than once every 3 days, or unnecessarily

You can only post to bump a topic once every 3 days. In addition, you are not allowed to bump topics unnecessarily, for example, you are not allowed to bump your VTC topic unless the post adds content to the topic.

§4.3 - Use descriptive titles

Do not use titles such as "Help me" or "HELP" instead try to describe the content of the topic. If you for example have a problem related to lags, game issues or anything like that, try to use a title that kind of describes the problem. Example: Game lags? Use "Game lags" instead of "HELP".

§4.4 - No reputation farming

Do not use other accounts to upvote your own posts, "farming" likes or upvotes. Don't ask your friends to give you reputation whatsoever. If we deem and find out that you're farming reputation, then we reserve the right to reset your reputation to zero without any warning.

§4.5 - No trading or selling

You are not allowed to use this forum to trade/sell goods, Steam accounts or any other services (e.g. services which require subscription payment, TS3 servers, VPNs, PTC, Gambling sites and so on). This does not include official game store pages and free unused game keys.

§4.6 - Images in signatures

  • You're allowed to use multiple images in your signature, as long as the download size of all images does not exceed 150kb when downloaded.
  • Images can't exceed the height of 150 pixels. Any signature that doesn't respect the two points above will be removed without prior notification or warning.

§4.7 - Animations

  • Blinking or flashing GIFs as avatar or signature are not allowed.
  • Moving GIFs or animations are allowed.

§4.8 - Category use/purpose

A description of the intended purpose or use of a forum category can be found in the category description. Any topic that does not follow this can be moved, and even hidden or deleted. In case of users frequently posting in the wrong category, a verbal warning or even a warning point can be issued. Any category on the forum can have specific rules or requirements that only apply to that category. When this applies, information will be given in either the category description, above the category content or in a pinned topic in the category. Sub categories have the same category-specific rules and requirements as the parent category unless otherwise specified. For example, the ETS2MP bug reports category has the same rules as the general Bug report section. When a category has a specified format, using this format is required unless otherwise specified. Formats are given in the same way as category-specific rules. In a category with strict moderation, any off-topic posts will be given a warning point, without verbal warnings prior. This is to ensure the quality of the information found in certain sections. These sections are identified with a [STRICT MODERATION] tag in the section description.

§4.9 - Translation of content to other languages

Official content can only be translated by the staff itself, more precisely by the Translation Team to ensure a good quality of translations. Additionally, if a translated topic doesn't make sense or is translated with translation tools such as Google, the Forum Moderation Team reserves the right to remove/hide such topics.

This means that you're still allowed to translate community content in another language, as long as the translated topic keeps the original quality even after the translation.


§5 - Disclaimer & Information

§5.1 - Server Auto Kicks

Ping - If your ping is over 600ms to the server, you will be disconnected from the server in order to avoid desync issues for others. This ping check is taken as an average.

Away from keyboard - Being inactive for over 10 minutes.

Car with trailer - Attaching a trailer to your car (not including the caravan) will cause the server to kick you.

Headlights - Headlights must always be on between the hours of 19:00 (7 PM) - 07:00 (7 AM).

Unsupported accessories - Using police accessories or any other unsupported items will cause the server to kick you.

Too many trailers - Using a modified trailer combination with more than 3 parts for ETS2 or 5 parts for ATS will cause the server to kick you, regardless of location on the map.

§5.2 - Staff and TruckersMP

Staff reserve the right to kick or ban you from the Truckers MP servers at any point if needed. We ask you to create a ban appeal if you are banned instead of messaging any member of the team privately. The servers, mod and staff are provided free of charge for everyone and in that sense, everyone is a guest on the servers and it is a privilege that can be removed at any time. No form of persecution or offence toward any other members or staff team members will be permitted. We reserve the right to remove your right to access the servers at any time and at our discretion. Please note that the creators of the TruckersMP mod are not linked to SCS in any way, shape, or form. TruckersMP staff can be exempted from these rules if deemed necessary for their duties.

§5.3 - Appealing and filing a complaint

If you have been banned, you have the right to appeal the ban at https://truckersmp.com/appeals. If you feel that your ban appeal is not handled correctly or that you want to file a complaint against a staff member, use our feedback system. Prior to contacting feedback, your ban appeal must be Accepted, Modified or Declined. This feedback system is your last option. Any decision made by high ranked staff members will be final and cannot be appealed in another way. Evidence for bans is required to be available for the duration of the ban plus 1 month. It is not possible to contact any member of the TruckersMP staff about bans that expired over a month ago.

§5.4 - TruckersMP assets and logo

Our assets, including our logo, are copyrighted. You are allowed to use our logo accordingly to our brand guidelines.

§5.5 - Changing these rules

TruckersMP can change these rules at any time given. If one of those rules does not apply anymore, the others will still do. By using our mod, you agree to all of these rules. You have no excuse that you didn't know about them.

§5.6 - Terms of Service & Privacy Policy

By agreeing to these rules, you also agree to our terms of service and our privacy policy.

§5.7 - Additional rule sets

Discord guild rules

Facebook group rules