Why can’t I register my games or sign up?

Last update: 01 Feb 19:19 UTC


There are numerous possible causes to this.

Firstly, please ensure the following:

  • You have played at least 2 hours of the given game.
  • You own the given game on Steam - The disc version is not compatible with TruckersMP. Family sharing is not permitted.
  • You are attempting to sign in with the correct Steam account.
  • You have tried at least twice.
  • You have waiting for at least 5 minutes.

Secondly, it is possible that your Steam account is not fully set to public. This can impede our systems from verifying that you own the game. It is possible for you to check this, however.

Here is a step by step guide on how to do so:

  • Log in to your Steam account.
  • On your profile, click on Edit Profile and then open the My Privacy Settings tab.
  • Set My Profile and Game Details to public.
  • Ensure that the box below Game Details remains unticked.

For further reference, an image guide is available here.

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Author

Mirrland

Former Support Team Member from the UK.